Job Information
CBRE Facilities Assistant in Warsaw, Poland
Facilities Assistant
Job ID
172255
Posted
01-Jul-2024
Service line
GWS Segment
Role type
Full-time
Areas of Interest
Administrative
Location(s)
Warsaw - Mazowieckie - Poland
Facilities Assistant/ Asystent Biura
Hi, we’re CBRE Global Workplace Solutions! We’re one team at the heart of the workplace providing Facility Services across EMEA for a prestigious global technology client. As we continue to grow, we are searching for unique, passionate, excited, vivacious people to join us in creating that sense of community, who will put the well-being of others at the forefront.
As Facilities Assistant you will collaborate with colleagues to inspire customer moments of delight and pursue amazing outcomes each day. Be an ambassador of a one team approach within Operations team, representing CBRE and Client brand
Supporting the day to day operations of Facilities Services, providing high quality customer service and experiences creating a fun and safe place to work including office administration, health & safety activities and Ad hoc service requests.
The ideal candidate will be customer focused, highly motivated, proactive and show great initiative to keep the office running smoothly.
Operations
● You ensure all specific facilities issues are logged and ensure remedial actions are completed proactively
● You monitor and action the Client ticket systems, responding and resolving reactive requests
● You own the appearance of your space and conduct scheduled quality inspections to assess office appearance and conditions
● Customer service is at the heart of what we do and you provide high class professional service at all times
● You undertake daily meeting room checks, log proactive tickets and replenish stationery materials ensuring meeting space is consistently provided to the highest standard.
● You provide all mailroom, logistics, stationery, distribution, porterage and reception services as required
● You assist with events set up and coordination, where applicable
● Assisting with office moves and changes (including required Space support tasks, where applicable)
● You undertakes site essential administration and logistical support to colleagues as necessary
● Demonstration of success is key to this role and you will strive to excel in the delivery of KPI's and SLA's for your site
● Undertake office support tasks, site inspections and reporting as necessary
Quality, Health, Safety and Environment
● It is the overall objective for all of our roles to participate in creating and enhancing our safety culture
● To support this you’ll log quality hazards and ensure resulting actions are closed out. This helps make our spaces safer and improve the safety culture
● You build your knowledge of and abide by all CBRE & Client Health & Safety Policy and Procedures to ensure a healthy and safe working environment for staff, contractors, customers and clients
Supplier Management
● You manage, coordinate and supervise supplier personnel and subcontractors to ensure satisfactory completion of service delivery as required
● You provide general support by supervising and escorting service providers and contract related visitors, where applicable
● When required you log and track supplier related issues and support
● Where applicable complete team spend trackers to assist management with operational budget
Undertake all other duties & tasks as reasonably requested by your line manager based on size, scale and location of your site you may be required to undertake aspects of other roles
Requirements
● Fluency in written and spoken English language
● Strong interpersonal, written and verbal communication skills
● Displays proactive day-to-day problem solving, with ownership and pride
● A highly motivated individual, with excellent use of initiative and demonstrates a strong passion for customer service excellence and understanding customer needs
● Experience within a Customer Service environment
CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)