Job Information
CBRE Workplace Program Coordinator - Sunnyvale, CA in Sunnyvale, California
Workplace Program Coordinator - Sunnyvale, CA
Job ID
164690
Posted
25-Apr-2024
Service line
GWS Segment
Role type
Full-time
Areas of Interest
Administrative, Building Management, Communications/Public Relations, Customer Service, Executive Management, Facilities Management, Legal, People/Human Resources, Project Management, Property Management, Sales & Leasing, Sales Support, Workplace Strategy
Location(s)
Mountain View - California - United States of America, Sunnyvale - California - United States of America
About the role:
The Workplace Program Coordinator provides workplace services and operational support to increase personal productivity and effectiveness. Our goal is to make it easier for employees to take care of themselves beyond their day-to-day work responsibilities by giving them access to amenities and perks.
This position is responsible for supporting and coordinating activities related to delivery of workplace programs for our clients, specifically the company store through high-touch services and world-class customer service. The Coordinator will assist with day to day operations, customer service via email, website updates, data entry and meeting and event day of support.
What you will do:
o Responds to customer requests and complaints regarding in a friendly, professional manner.
o Assist with data entry and website updates
o Attend, move meetings, and coordinate all moves with client contacts with high level organization skills; ability to take impactful notes and proactively share updates.
o Maintains relationships with vendors that provide services and goods
o Provides operational support for delivery of Workplace Programs. Services include, but are not limited to speciality fairs, vendor support, meeting and event support and community building.
o Utilizes and maintains integrity of databases and other digital tools associated with service delivery, as requested.
o Ensures client and company materials comply with client and company brand guidelines.
o Ability to work in a fast-paced environment and in ambiguity; highly adaptable and flexible.
o Update process documentation.
o Provide support for delivery of onsite events and services (i.e. gift fairs).
o Performs other duties as assigned
● Supervisory Responsibilities: No formal supervisory responsibilities in this position.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
What you’ll need
Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.
HS Diploma or GED or equivalent experience required.
A minimum of 3-4 years of Previous experience in event planning at convention centers or as concierge in hospitality industry preferred
Excellent communication and interpersonal skills
Strong multitasking and problem-solving abilities
Ability to remain calm and professional in high-pressure situations
Open and flexible work schedules.
Ability to comprehend and interpret instructions, and memos and ask clarifying questions. Desire to present information to an internal department and/or large groups of employees.
Comfortable meeting and engaging with new people with a warm demeanor, being able to assess circumstances, empathize, and offer help.
Apply a high level of attention to detail as well as strong verbal and written skills.
Ability to work requiring significant walking or through other means of mobility. This includes standing in position for extended periods, reaching, bending, stooping, pushing and/or pulling, and frequently lifting up to 40 lbs.
Why CBRE?
A culture of respect, integrity, service, and excellence crafts our approach to every opportunity!
We are guided by the needs of the cities we inhabit, the communities we build and the world we thrive in!
Benefits start 1st of the month: Medical, dental vision, PTO, 401k, etc.
Internal advancement available after the 6-month mark
40-45 hours a week
Competitive Pay
Outstanding benefits
401K, Medical, Dental and Vision benefits
Inclusive environment
Growth potential!
CBRE carefully considers multiple factors to determine compensation, including a candidate’s education, training, and experience. The minimum salary for the Workplace Program Coordinator position is $60,000 annually and the maximum salary for the Workplace Program Coordinator position is $67,496 annually. The compensation that is offered to a successful candidate will depend on the candidate’s skills, qualifications,and experience.
Equal Employment Opportunity: CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.
Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccomodations@cbre.com or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).
NOTE: Some, but not all, of our positions may have an additional requirement to comply with COVID-19 health and safety protocols, including COVID-19 vaccination proof and/or rigorous testing. If you have questions about the requirement(s) for this position, please inform your Recruiter.
Host
Host is a service line of CBRE, the world's largest commercial real estate organization. Our mission is to increase individual well-being, personal productivity and organizational effectiveness through people-led, technology-enabled services. Put simply: our goal is to help people work smarter and delight in doing it.
Our experience offering connects employees to their environments - via technology, amenities, and communities that matter the most. Host’s scalable product suite includes concierge-quality services provided by talented CBRE “hosts”; world-class customer service training and certification; and a powerful, enterprise-grade technology platform.
The platform, which can be tailored to specific client requirements, features a robust mobile experience that allows users to navigate the workplace, schedule meetings with colleagues, reserve workspaces, use food and beverage services, and access building and concierge services.
Find out more (https://www.cbre.com/services/plan-lease-and-occupy/experience-services)
CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)