Job Information
CBRE Facilities Manager, Tampines in Singapore, Singapore
Facilities Manager, Tampines
Job ID
142092
Posted
06-May-2024
Service line
GWS Segment
Role type
Full-time
Areas of Interest
Facilities Management
Location(s)
Singapore - Singapore
JOB SUMMARY
The purpose of this position is to provide guidance and assistance to Facility Management team and manage multiple functions of building operations and maintenance for the facilities of significant complexity. Single point of contact for client and key tenants in the property. Will be required to work after office hour and weekend to support operations where applicable.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Develops and maintains positive relationships with clients. Attends client meetings to resolve facilities issues in an expeditious and professional manner.
Responds to client inquiries and complaints. Ensures timely and quality service delivery to clients. Follows up with clients to ensure completion and customer satisfaction.
Coordinates, oversees, and/or manages repair and maintenance work assignments performed by technicians, vendors, and contractors performing building maintenance, landscaping, and janitorial work. Reviews work orders to ensure that assignments are completed timely.
Responsible for facilities inspections and reports.
Coordinates and manages moves, adds, and changes activities in the facility.
Obtains and reviews vendor quotes for the procurement of parts, services, and labor for repair and maintenance/projects.
Manages operating and capital budget and makes recommendations on annual budgets; Ensure all billings for business services are invoiced and billed as required. Ensures that savings goals are met and adhere to approved budgets.
Manages vendor relationships and trains vendors on work orders and billing procedures.
Conducts financial / business analysis including preparation of reports.
Train new employees and conduct ongoing training programs to maximize staff efficiency and meet all regulatory requirements of company and client standards.
Uses designated system for work order system, email, sustainability tracking, process and procedure training.
Other duties may be assigned.
SUPERVISORY RESPONSIBILITIES
Provides formal supervision to individual employees within the facilities management team.
Recommends staff recruitment, selection, promotion, advancement, corrective action and termination
Plans and monitors appropriate staffing levels and utilization of labor, including overtime.
Prepares and delivers performance appraisals for staff.
Mentors and coaches team members to further develop competencies.
Leads by example and models behaviors that are consistent with the company's values.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and EXPERIENCE
- High school diploma or general education degree (GED) required. Minimum of four years of related experience and/or training. Associate degree or bachelor's degree preferred with a focus on business, technical, or management areas. Prior supervisory experience preferred.
CERTIFICATES and/or LICENSES
- Facility Management certification preferred. A driver's license may be required. Work at Height certification is preferred.
COMMUNICATION SKILLS
- Excellent written and verbal communication skills. Strong organizational and analytical skills. Ability to provide efficient, timely, reliable, and courteous service to customers. Ability to effectively present information. Ability to respond effectively to sensitive issues.
FINANCIAL KNOWLEDGE
- Requires advanced knowledge of financial terms and principles. Ability to calculate intermediate figures such as percentages, discounts, and commissions. Conducts advanced financial analysis.
REASONING ABILITY
- Ability to comprehend, analyze, and interpret complex documents. Ability to solve problems involving several options in situations. Requires advanced analytical and quantitative skills.
OTHER SKILLS and/or ABILITIES
Intermediate skills with Microsoft Office Suite, Outlook, and Power BI or another analytic dashboard. Ability to use a work order system.
Working knowledge of architectural, electrical, and mechanical systems. Working knowledge of leases, contracts, and related documents.
Safety
Responsible for personal safety and the safety of those who are affected by your work. This includes but is not limited to:
Complete all required and assigned HSE training at a satisfactory level
Follow all activity policies and procedures, including all HSE-related requirements always.
Participate in all HSE-related programs & activities as required, including incident investigations, interviews, auditing, and assessment, etc.
Report any conditions that you feel could result in an accident or injury and/or stop work if required.
SCOPE OF RESPONSIBILITY
Decisions are made with a thorough understanding of procedures, company policies, and business practices to achieve general results and deadlines. Responsible for setting work unit and/or project deadlines. Errors in judgment may have a short-term impact on the department.
CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)