Job Information
CBRE Host Meeting and Event Specialist in San Francisco, California
Host Meeting and Event Specialist
Job ID
161276
Posted
23-Apr-2024
Service line
Advisory Segment
Role type
Full-time
Areas of Interest
Administrative, Customer Service
Location(s)
San Francisco - California - United States of America
About the Role:
As aCBREWorkplace ExperienceAssociate,you willbe responsible for deliveringworld-class customer service experience to employees and guests of a designated building.
This job is part of the Workplace Experience function. They are responsible for providing world-class customer service to the clients and visitors of a designated building.
What You’ll Do:
First point of contact for all those entering the facility. Greet them with a friendly and welcomingdemeanor. Issue visitor and parking passes and follow security protocols. Escort visitors to the proper location.
Makea memorable first impression by answering the telephone in a professional manner.Create presentations and speak tovarious-sizedgroups.
Arrange and confirm recreational, dining, andbusiness activities on behalf oftherequestor.
Approvejanitorial or maintenance work orders as needed. Address issues with vendors or staff as needed.
Resolve inquiries or complaints from employees, guests, and co-workers. Provide solutions in a professional customerservice-drivenmanner.
Overseesupport fortheteam as directed including office supply management, meeting coordination,and equipment care.
Reviewcustomized client materialsto ensure theyfollow brand guidelines.
Followproperty-specificsecurity and emergency procedures. Notify management to ensurethesafety of all individuals in the building.
Deliver new hire orientation,training,and coaching.Create presentations and speak tovarious-sizedgroups.
Follow specific directions as given bythemanager and work under minimal supervision.
Gather and analyze data to identify and solve complex problems that arise with little or no precedent.
Impactown team and other teams whose work activities are closely related.
Suggestimprovements to existing processes and solutions to improve the efficiency of the team.
Evaluate and communicateunusual and/or complex content in a concise and logical way.
What You’ll Need:
High School Diploma orGEDwith 3-4 years of job-related experience.
A comprehensive understanding of a range of processes, procedures, systems, and conceptswithinown job function isrequired.
In-depth knowledge of Microsoft Office products.Examples include Word, Excel, Outlook,etc.
Advanced organizational skills with an inquisitive mindset.
CBRE carefully considers multiple factors to determine compensation, including a candidate’s education, training, and experience. The minimum salary for the Host Meeting and Event Specialistposition is $84,000 annually [or $40.38 per hour] and the maximum salary for the Host Meeting and Event Specialist position is $90,000 annually [or $43.26 per hour]. The compensation that is offered to a successful candidate will depend on the candidate’s skills, qualifications, and experience. Successful candidates will also be eligible for a discretionary bonus based on CBRE’s applicable benefit program.
Equal Employment Opportunity: CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.
Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccomodations@cbre.com or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).
NOTE: Some, but not all, of our positions may have an additional requirement to comply with COVID-19 health and safety protocols, including COVID-19 vaccination proof and/or rigorous testing. If you have questions about the requirement(s) for this position, please inform your Recruiter.
CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)